My Grandad My Hero Heart Dangle Charm 925 Sterling Silver

CHARM PACKAGING

Your charm will be beautifully packaged in our Charming Keepsake Co white and rose gold velvet gift bag. If you would prefer a Charming Keepsake Co white and rose gold gift box please add a message at checkout stating 'Gift Box'.

NECKLACE PACKAGING

Your ashes necklace will be beautifully packaged in our Charming Keepsake Co white and rose gold pull out drawer necklace gift box (with a white suede pouch inside holding the necklace).

GIFT WRAPPING

Gift Wrapping is available in luxurious floral wrapping paper. This costs an extra £1.50 per item. Please Select at checkout if required. If selected we will package your item in a gift box and gift wrap the box.

UK DELIVERY

Standard shipping is free via Royal Mail 24 delivery service which usually takes 1 – 2 working days for delivery. You have the option to upgrade at checkout to Royal Mail Tracked 24 delivery service or Special Next Day Delivery for an extra cost. 

We will dispatch your item within 1 working day (items are not dispatched on a Saturday or Sunday).

Please note that the dispatch time for engraved items is 2-3 working days and resin ashes jewellery is 1-2 weeks. 

Special Delivery

For orders placed prior to 11am you can upgrade your shipping to Royal Mail Special Next Day delivery service for an extra cost at checkout, in order to receive your item the following day (excludes Sunday delivery).

Bank Holidays

Please note in the event of a Bank Holiday, if your order is placed after 11:00 am on a Friday it will be dispatched on the next available working day.

Missed Deliveries

If you are not in to receive the delivery at the time the delivery is attempted, Royal Mail will leave you a card. This will allow you to collect it from your local sorting office. Sometimes they don’t always leave a card so please check with them first to see if they have your package.

We only use the highest quality packaging materials to ensure your item arrives to you safely.

INTERNATIONAL DELIVERY

We also ship worldwide via Royal Mail's International Tracked delivery service, which usually takes on average 5 working days to European counties and 5-7 working days to Canada, USA, New Zealand, Australia and all other Non-European counties. The carrier outside the UK will depend on the destination country but we provide a follow on link from Royal Mails tracking page.

Please be aware that customs charges may be applied upon delivery, dependent on the value of the items. The buyer is responsible for paying the additional costs such as duties, taxes, and customs handling fee.